Privacy policy

1. Preamble

This privacy policy describes how Mintaflow collects, uses and protects your personal data in accordance with the Swiss Federal Data Protection Act (DPA) and the General Data Protection Regulation (GDPR).

2. Data controller

Mintaflow - Rue François Bonivard 6, Geneva, Switzerland

Contact: contact@mintaflow.com

3. Data collected and purposes

We collect the following data:

a) Via our contact forms:

- Full name

- Email address

- Information relating to your request

b) For quotations :

- Full name

- Email address

- Postal address

- Project details

c) Browsing data :

- IP address

- Browsing data via Google Analytics and Hotjar

- Technical and analytical cookies

This data is used to :

- Respond to your contact requests

- Draw up personalized quotations

- Manage customer relations

- Improve our service

- Carry out commercial prospecting activities

4. Cookies and analysis tools

Our site uses :

a) Google Analytics to:

- Analyze site traffic

- Understand user behavior

- Improve our services

b) Hotjar to :

- Analyze user experience

- Optimize our website

c) Cookies :

- Essential cookies: necessary for site operation

- Analytical cookies: for traffic analysis

- Performance cookies: to improve user experience

You can manage your cookie preferences via our consent banner.

5. User rights

You have the following rights:

- Right of access to your data

- Right of rectification

- Right to erasure

- Right to object to processing

- Right to data portability

To exercise these rights, please contact us at contact@mintaflow.com

Response time: 30 days maximum.

6. Data security

We protect your data with :

- SSL certificate (HTTPS)

- Strictly limited access to data

7. Data transfer

Your data can be transferred to :

- Ycode (hosting)

- Google Analytics

- Hotjar

These transfers may involve storage outside Switzerland, with appropriate safeguards.

8. Data retention

We keep your data:

- Contact data: for the time required to process your request

- Customer data: as required by law

- Navigation data: 26 months maximum

9. Procedure in the event of a data breach

In the event of a data breach, we undertake to:

1. Assess the risks

2. Notify the data protection authority if necessary

3. Inform data subjects

4. Take the necessary corrective measures

10. Policy changes

We reserve the right to change this policy. Changes will be posted on this page with the date of the update.

11. Contact

If you have any questions about this policy or your personal data:

Email : contact@mintaflow.com

Address: Rue François Bonivard 6, Geneva, Switzerland

12. Consent

By using our site, you agree to this privacy policy. For non-essential cookies, your explicit consent will be requested via our banner.

Last update: February 5, 2025